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 Useful 
Links and Documentation
 Useful 
Links and Documentation
The following sections contain additional links and documentation useful for SAP Business One implementation partners. Please note that all links refer to the SAP Channel Partner Portal which can be accessed at http://channel.sap.com.
Installation Guides
With each release and patch, the following guides 
are attached to the package, located in the “Documentation” folder
SupportTools Add-on Installation Guide
Service Manager Guide to configure automatic backups, fax and E-mail.
Installation Guide - contains information such as system requirements, and, SAP Business One installation. Separate guides for SQL Server database.
Security Guide explaining setting up security in the database level. Separate guides for SQL Server database.
Solution Guide - contain information regarding the Database maintenance. Separate guides for SQL Server database.
Release Notes/Last Minute Changes Document
The Release Notes document is issued on the core 
product CD with every release or service pack. The Last Minute Changes document 
is issued on the add-on product CD and in every add-on release or service pack. 
Both documents contain the latest information on the software after the release 
has been closed. Therefore, it is very important to always review these 
documents with each release and also inform the customer about any procedures 
that may apply.
 
Documentation Resource Center
Additional documentation about certain 
business processes in SAP Business One (for example Perpetual Inventory, Bill of 
Exchange, etc.) or certain features (for example Print Layout Designer, Query 
Wizard) can be found in the Documentation Resource Center on the SAP Channel 
Partner Portal at 
http://channel.sap.com/sbo/documentation 
under „How-To Guides“.
 
Notes 
Search
You can find Information on existing solutions in 
the SAP Notes. There is a direct link from the SAP Channel Partner Portal home 
page to the SAP Notes Search or you can use the quick: 
http://channel.sap.com/sbo/support. It is 
important to limit the search criteria.
Useful notes for implementation:
Year 
End Closing Guide
It is strongly recommended to consider the year-end closing during 
implementation as well as performing the first month or quarter end closing 
together with the customer soon after going live. Tips and tricks on how to 
perform year-end closing activities within SAP Business One can be found in the 
Year-End Closing Guide. Please be aware that this guide does not cover the 
legislation of the different countries specifically.You can find the Year End 
Closing Guide in the Documentation Resource Center.
 
Basic 
Training
You can find information on the overall training 
concept and how to get your certification status in the SAP Channel Partner 
Portal, quick link 
http://channel.sap.com/education. You 
should choose your role (for example Solution Consultant) and then choose 
Certification Curriculum for an e-learning based training. For scheduled 
classroom trainings, choose Register for Classroom Training. You might also find 
the latest schedule on training classes in local SAP Business One information 
published by the country or via local SAP contacts.
 
Expert 
E-Learning
For more experienced SAP Business One Solution 
Consultants online expert materials are available. Use the quick link
http://channel.sap.com/education in the SAP 
Channel Partner Portal and then choose the role Solution Consultant and access 
the Online Learning Map Expert Curriculum.
 
Delta 
Training
Training material on new features and functions in a 
new release is available as online training in form of WebEx Sessions (live and 
recorded). You can find it on the SAP Channel Partner Portal under the quick 
link 
http://channel.sap.com/education. Click on 
the Webinar Series on the left. Here you will find schedules webinars and 
archived recorded webinars.
 
SDK 
Guidelines
For any developments using the SDK, check the 
standards and guidelines in the SAP Channel Partner Portal under 
http://channel.sap.com/education. You 
should choose the role Developer Consultant.
 
Solution Partners
In the SAP Channel Partner Portal, you can also find 
a partner solution directory, giving you the possibility to search for existing 
partner solutions for SAP Business One and join the SAP Solution Developers 
Network (SDN).
You can find this solution 
directory in the SAP Channel Partner Portal: choose 
http://channel.sap.com select the Partner 
Networking link on the top of the page.
 
S-User 
Administration
S-users are designed to allow you to log onto the 
SAP Channel Partner Portal. An initial S-user is generated by SAP and is 
assigned to the principal in your organization that signed your SAP Business One 
Reseller contract. 
Use the quick 
http://service.sap.com/user-admin in the 
SAP Channel Partner Portal to request additional S-users and update 
authorizations.
 
Software Upgrade and Patches
Use the quick link 
http://service.sap.com/sbo-swcenter in the 
SAP Channel Partner Portal to download the latest available upgrades and patches 
for the SAP Business One releases and add-ons. Please make sure that you check 
the Release Updates or Last Minute Changes document for Service Packs or the 
patch info file.
 
License
Information on the new licensing architecture in SAP 
Business One 2007 can be found in the Licensing Guide available on the product 
CD. You can request a license key online using the quick link 
http://channel.sap.com/sbo/support in the 
SAP Channel Partner Portal. Click the License Key Request link on the bottom 
left.
 
Support Messages
In order to open a support message, there is a 
direct link from the SAP Channel Partner Portal home page or you can use the 
quick link 
http://channel.sap.com/sbo/support. For 
customer messages, you can access the SAP Business One Customer Portal in the 
SAP Channel Partner Portal under the link 
http://channel.sap.com/sbocustomer. You can 
accelerate the response time by supplying all the required information. This 
information is also maintained in note 701159.